Frequently Asked
Questions

NRC stands for “Noise Reduction Coefficient”, and is a rating given to denote how effective an item is at absorbing sound. NRCs are measured in multiples of 0.05, and typically the higher the number, the more effective the item is at absorbing sound.

An item’s NRC is the average of its absorption coefficients at the following sound frequencies: 250Hz, 500Hz, 1000Hz, and 2000Hz.

An Absorption Coefficient denotes how effective an item is at absorbing sound at a specific frequency. For example, our 1″ WAVEPro panels have an average NRC of 0.80, but an absorption coefficient of 1.09 at the frequency 4kHz.

While all of our panel options can greatly enhance the quality of your room’s clarity, thicker panels (such as the 2″ WAVEPro or Bass Traps) have a higher absorption coefficient at lower frequencies. A general rule of thumb: if you aren’t experiencing heavy bass/low frequency issues, or are in a room that is 12’x12′ or smaller, 1″ panels will do the trick. If you have a larger room, especially with rumbling bass, we typically recommend 2″ thick panels paired with Bass Traps.

The dimensions of the CS1F Stand fully assembled are 17.5” wide, 13.625” deep, and 6.875” high

Retail kits ship from our Ohio factory within 3 business days from when they are ordered. 

Larger quantity orders (typically a freight shipment) take 3-4 weeks from when the order is received.

For smaller shipments such as Retail Kits, we ship using UPS. However we are always happy to use an alternative if you have a shipping account.

For freight shipping, we quote multiple carriers for each shipment to choose the best solution for each project. We consider cost, transit time, and carrier reliability when booking shipments.

Absolutely! Local pickup is an option with a scheduled appointment. Pickup is available at our factory in North Canton, Ohio or our Nashville, Tennessee office. 

From your favorite local or online authorized retailer. Check out our online dealer locator to find someone close to you. If your favorite store or installer isn’t listed, have them reach out to us!